Privacy, Terms & Conditions for (CareNavigate)
We understand that health concerns are private and personal, and we will never knowingly violate your right to use the information you find on this site.
Information provided on this website and as part of a client agreement is not a substitute for professional, medical, legal or financial advice. Due to the nature of medical advocacy work, CareNavigate, LLC cannot guarantee specific medicial or financial outcomes. All information you share with CareNavigate, LLC is confidential and we follow HIPPA regulations. We respect your privacy and will only request access to information that is relevant to the advocacy work. Appropriate measures are in place, physicially and electronically to protect your confidential information. All interactions between client and advocate are confidential.
The documents and information contained within the (CareNavigate, LLC) website is offered for informational purposes only. No information contained herein is a substitute for professional medical care by a qualified practitioner, nor should it be inferred as such.
ALWAYS check with your doctor if you have any health questions. The contributors to this website are not responsible or liable, directly or indirectly, for ANY form of damages whatsoever resulting from information contained herein. Please note that advocates do not make decisions for you. Advocates present information so that you can make informed decisions regarding care. We are not licensed clinical health professionals and do not give medical advice, nor provide transportation. Please contact your physician for advice regarding medical care.
Every effort has been made to assure accuracy of this information, but mistakes may be present. Material presented on ALL pages is copyrighted by (Carenavigate, LLC. These materials may NOT be sold or redistributed for profit in any way without expressed written permission of the authors.
You may download and retain on your disk or in hard copy form a single copy of material published on this site for your personal use, provided that you do not remove any proprietary notices. You may not otherwise copy, distribute, display, download, modify, or repost all or any part of the material without (CareNavigate, LLC) written permission. You may not mirror on another Web server all or any part of the material published on this site, and you may not use any of the graphics contained in any material published on this site without expressed written permission from us.
(CareNavigate, LLC) is committed to respecting the privacy and security of our users. Our goal is to provide you with the information, resources, and services that are most relevant and helpful to you.
To demonstrate our commitment to your privacy, we have prepared this statement disclosing our privacy practices. Here you will learn what personal identifying information of yours is collected, how and when we might use your information, how we protect your information, who has access to your information, and how you can correct any inaccuracies in the information.
Information We Collect and How We Use It
If you register, we will ask you for some personal information. This information is intended only to see how users access the advocate information they need. When you supply us with your email address, we will add it to our email notification list, from which you may opt out at any time.
How We Protect Your Information
Your information is not stored on any publicly accessible servers and therefore cannot be accessed by anyone outside (CareNavigate, LLC) personnel.
Who Has Access to the Information?
In addition to the use of your contact information described above, your information will be shared in the following ways:
Links to Other Companies’ Sites
THEREFORE, In accordance with the HIPAA law, this notice describes CARENAVIGATE’ privacy practices and that of:
- How do we collect the personally identifiable information of our users?
CARENAVIGATE may collect certain personal identifiable information through a variety of means and sources about users who visit, contact, sign up/register for or otherwise use the CARENAVIGATE website/App or who call us. For example, we collect such information in the following manners: intake assessment and contact email form information
- Information You Provide to Us
Much of the personally identifiable information we receive comes directly from users who are interested in signing up for CARENAVIGATE or who are interested in obtaining information, services or products from us or independent third parties with which we have a relationship. We collect personal information when you register on, complete a profile/account on or contact us through our website and/or App or when you e-mail or call us. We may also collect other types of information (non-identifiable information), such as gender, age, personal interests and medical or health-related information that we may associate with personally identifiable information. When you access our website and other services, we may ask you to voluntarily provide us certain information that personally identifies and/or could be used to personally identify you (“Personal Information”). Personal Information includes, but is not limited to the following categories of information: (1) contact data such as your e-mail address and phone number; (2) demographic data such as your gender, your date of birth and your zip code; (3) medical data such as the doctors or other health care providers you use, your reasons for testing, your dates of service, your medical history, and other medical and health information you choose to share with us, and (4) other information that you voluntarily choose to provide to us, including without limitation; social security number, unique identifiers such as passwords, and Personal Information in emails, contact submissions, letters that you send to us or provide through calls. You might still be able to access and use some or all of CARENAVIGATE if you choose not to provide us with any Personal Information, but the features and services of CARENAVIGATE that require your Personal Information as then-applicable will not be accessible to you. We may also collect additional information, which may be Personal Information, as otherwise described to you at the point of collection or pursuant to your consent.
- Information Collected Through Technology
- Information That We Collect from Others
We may supplement personally identifiable information that we have collected directly from our users with other information that we obtain from third parties, such as third-party independent customer healthcare providers and suppliers you seek services and purchases from, or otherwise.
- PERSONALLY IDENTIFIABLE INFORMATION
PLEASE REFER TO OUR NOTICE OF PRIVACY PRACTICES REGARDING OUR USE OF YOUR PERSONAL HEALTH INFORMATION (PHI) AND YOUR RIGHTS WITH REGARD TO SUCH PHI. The below provides additional information regarding uses of personally identifiable information.
- How is personally identifiable information used?
- SMS/Text Communications
We may send communications to you on your mobile telephone by SMS or text message. Message and data rates from your mobile telephone service provider may apply and are subject to the terms and conditions imposed by your provider.
- Do Not Track Disclosure
Do Not Track (“DNT”) is a preference you can set in certain web browsers including Chrome and Internet Explorer to inform websites that you do not want to be tracked. If a website operator receives a DNT signal, the website operator may refrain from collecting certain Personal Information about the browser’s user. You can enable or disable Do Not Track by visiting the Preferences or Settings of your web browser although not all browsers offer a DNT option and there is currently no industry consensus as to what constitutes a DNT signal. Therefore, CARENAVIGATE does not take any action to respond to DNT signals.
- What choices do you have about the collection and use of your personally identifiable information?
As a threshold, you should not register for or use CARENAVIGATE, access CARENAVIGATE or schedule testing or services via CARENAVIGATE if you do not agree to these terms.
Please keep in mind that any opt-out choices you make will not apply in situations where (a) you either have made, simultaneously make or later make a specific request for information or action from CARENAVIGATE or use particular CARENAVIGATE functionality that necessitates use of the Personal Information, (b) CARENAVIGATE uses your personal information for “Operational Uses” (as described above), (c) you either have engaged, simultaneously engage or later engage in Non-Registered Transactions as described above, or (d) CARENAVIGATE collects your personally identifiable information under any of the provisions above as a result of your use of its website/App.
- What kinds of security measures do we take to safeguard your personally identifiable information?
The security of your information is of utmost importance to us. We limit access to personal information about you to employees or contractors who we believe reasonably need to come into contact with that information to provide testing, products or services to you or in order to do their jobs and further as set forth above. Please be aware though that, despite our best efforts, no security measures are perfect or impenetrable. Once information including Personal Information is accessed by a viewer or recipient including third-party healthcare providers, however, we have no control over the privacy or security of such information.
- Third Party Software
- Special Note to International Users
Effective date: April 29th, 2021
Last updated date: April 29th, 2021